Information / FAQ
Here you can find answers to the questions we hear most often.
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Convenient phone numbers.
Alarm 112
Police 114
Emergency medical service 7011 3131
Mols Bjerge Camping 8636 2118
Taxi 8634 6000
The card for the gate
Handed out on arrival and used to enter the campsite
Complaint option
If you have experienced something that does not live up to your expectations regarding a product, a booking or a stay at the campsite, you have the following options:
– Contact Mols Bjerge Camping as soon as possible with your complaint. When we receive the complaint about a product, booking or stay, we will process the complaint as soon as possible. Mols Bjerge Camping will decide whether we find that the complaint is justified, whether the goods received should be refunded/exchanged or whether compensation should be provided.
– If you wish to submit your complaint to an external body, you can contact the Center for Complaint Resolution.
– If you do not find a satisfactory solution to your complaint in dialogue with Ebeltoft Strand Camping or at the Center for Complaint Resolution, you can complain to the Consumer Complaints Board. The Consumer Complaints Board makes a legal decision in the case.
Read more about the public consumer complaints system:
House of Boards
Swimming pool
The pool is open from Whitsun weekend to the last weekend in August. The pool is open from 10.00 – 19.00. It is free to use our swimming pool.
Internet
There is internet throughout the campsite. The internet connection is not used to stream TV and movies, it can only be used to surf the internet
It costs from 35 kr. for 24 hours
Laundry
There is a laundry on site. it costs 30 kr. per wash.
Arrival and departure
Arrival in cabins no earlier than 15:00 – departure no later than 10:00
Arrival at pitches at 14.00 – departure at the latest at 12.00, in low season settled at the latest at 11.00, departure can then take place no later than 14.00